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Privacy

What we keep, what we don’t.

Plain English: what data Adhouse holds, why, and how to get rid of it.

Last updated: 9 July 2026

1. Who runs Adhouse

Adhouse is a UK-based sole trader business. Contact: hello@adhouse.ai. We’re the data controller for anything you share with us through adhouse.ai.

2. What we collect

  • Account details:your email address, so we can sign you in and send transactional emails (sign-in links, receipts). If you sign in with Google, we receive your name and avatar URL too. We don’t store the avatar.
  • Briefs you submit: the brand name, sector, website URL (if you give us one) and brief text. We use this to generate ad ideas. It stays in our database attached to your account.
  • Anonymous briefs:if you generate a brief before signing in, it’s stored without your identity attached. If you sign up later and have a pending brief, we attach it to your account.
  • Generated content: the campaign ideas and developed copy we produce for you. Stored alongside your briefs.
  • Credit ledger: every credit grant, purchase and spend is recorded against your account so we can show you a balance and history.
  • Payment details: handled entirely by Stripe. We never see or store your card number. We receive a Stripe customer ID, the amount paid, and the timestamp.
  • Cookies: a session cookie to keep you signed in, plus consent and analytics preference cookies. Detail in section 6.

3. Website research

If you give us your website URL when generating a brief, our server fetches that page once and reads the homepage’s visible text. This text is included in the prompt sent to our AI provider so the generated ideas know who you are. We don’t crawl beyond the homepage and we don’t store the page itself.

4. AI providers

Brief generation and develop are powered by Anthropic’s Claude API. Your brief text, brand name, sector and (if provided) the website snapshot are sent to Anthropic as part of the prompt. Anthropic’s data-use policy is at anthropic.com/legal. We do not opt your data into training.

5. Where data lives

Authentication, briefs and the credit ledger are stored on Supabase (PostgreSQL, EU region). Payment records live in Stripe (UK + Ireland data centres). The site runs on Vercel (US + EU edge). All connections are over TLS.

6. Cookies, analytics and advertising

Two kinds: the strictly necessary, and the optional. The optional ones only ever load if you press Accept on the cookie banner.

  • Strictly necessary:Supabase’s session cookie keeps you signed in, and one tiny cookie remembers your banner choice. You can’t opt out of these without breaking login.
  • Analytics (consent only): Google Analytics 4 and Microsoft Clarity, to understand how the site is used — pages visited, where people get stuck. Clarity may record anonymised session replays.
  • Advertising (consent only):the Meta Pixel, so we can measure whether our own ads work and reach people who’ve visited the site. It reports actions like viewing the brief form or buying credits to Meta. Meta processes this under its own privacy policy.

Pressed Accept and changed your mind? Clear this site’s cookies and site data in your browser and the banner will ask again — or email us and we’ll point you through it. Rejecting never breaks the product.

7. Your rights (UK GDPR)

You can ask us to export your data, correct it, or delete your account entirely. Email hello@adhouse.aiand we’ll action it within 30 days. Deleting your account removes your auth record, briefs, generated content and credit ledger. Stripe payment records are retained for 7 years for tax/audit reasons (UK HMRC requirement).

8. Children

Adhouse is not directed at anyone under 18. We don’t knowingly collect data from minors.

9. Changes to this notice

If we materially change how we handle your data, we’ll email signed-up users and update the “last updated” date above. Continuing to use Adhouse after a change means you accept the updated notice.

10. Complaints

If you’re unhappy with how we’ve handled your data, write to us first at hello@adhouse.ai. If you’re still unhappy, complain to the UK Information Commissioner’s Office: ico.org.uk/make-a-complaint.

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